Frequently Asked Questions

Question:

Why does the water temperature change in the shower when someone flushes the toilet or runs another water appliance in the house?

Answer:

This generally happens when someone uses water from the same water system and it changes the pressure in the water line feeding your showerhead. When you have changes in pressure on one side and not the other, you will feel the result of different volumes of hot versus cold water. You may consider purchasing a pressure balance valve, which will eliminate changes in pressure as well as any scalding.

Call Whitton now for a free service quote:

Phoenix: 480.291.1111 Tucson: 520.623.7276

Question:

What is the rotten eggs smell when I turn on the hot water and how do I remedy this odor?

Answer:

The most common cause is a non-toxic sulfate reducing bacteria; this is bacteria around the drain hole. Hot water causes the odor to rise. The simplest solution is to pour a small amount of peroxide or bleach in and around the drain where the smell comes from. Occasionally, the drain must be disassembled and thoroughly cleaned.

Question:

What causes water pipes to rattle?

Answer:

This problem is usually caused by the water lines not being properly secured. This means that in one or more places, your water lines may not be secured properly with in a wall or attic. Many times the problem can be easily solved by adding an “Air Hammer Arrestor” into the water system.

Call Whitton now for a free service quote:

Phoenix: 480.291.1111 Tucson: 520.623.7276